FREE PDF 2025 ISO-9001-LEAD-AUDITOR: MARVELOUS EXAM QMS ISO 9001:2015 LEAD AUDITOR EXAM COLLECTION PDF

Free PDF 2025 ISO-9001-Lead-Auditor: Marvelous Exam QMS ISO 9001:2015 Lead Auditor Exam Collection Pdf

Free PDF 2025 ISO-9001-Lead-Auditor: Marvelous Exam QMS ISO 9001:2015 Lead Auditor Exam Collection Pdf

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PECB QMS ISO 9001:2015 Lead Auditor Exam Sample Questions (Q148-Q153):

NEW QUESTION # 148
One of the conflict resolution techniques is toning down. How is the conflict managed in that case?

  • A. The points of agreement are emphasized and the points of disagreement are put into perspective.
  • B. Following negotiations, each party makes concessions in order to reach a common agreement.
  • C. The audit team leader uses their authority to solve the conflict.

Answer: A

Explanation:
Comprehensive and Detailed In-Depth Explanation:Toning down (or de-escalation) is a conflict resolution technique where:
* Common agreements are emphasized to reduce tension.
* Disagreements are addressed with a rational and constructive approach.
Option A describes compromise, and Option B describes authoritative resolution, which are different conflict resolution techniques.


NEW QUESTION # 149
You work for an organisation, 'ABC', which provides packaged food to the public. You are asked to lead a team (you as the leader and two other auditors) to audit an external provider, 'XYZ', which provides packaging materials to your organisation. It is 4 pm, and the audit is dlose to an end; you are having an internal meeting with the team to decide what will be presented to the auditee during the Closing meeting. The Closing meeting was scheduled for 5 pm.
'XYZ' has two manufacturing lines: M1 is a clean room for primary packaging materials (i.e. will be in direct contact with the food), and M2 is for secondary materials (i.e. will not be in direct contact with food).
Auditor 1 audited the two manufacturing lines.
You: "What findings would you report?"
Auditor 1: "I have one issue. Earlier today in the morning I saw some secondary material stocked in the clean room. I would propose raising a nonconformity." You: "How would you write the nonconformity?" Auditor 1: "In the clean room, there was a pallet with secondary materials." What additional information would you add to this text to complete the nonconformity report? Select six.

  • A. Description of the ISO 9001:2015 requirement not being complied with and the clause number
  • B. The signature of the clean room's supervisor accepting the nonconformity
  • C. More information in the place within the clean room where secondary material was found
  • D. Batch number of the secondary material
  • E. Evidence that the secondary material was approved ready to be used
  • F. Name of the forklift driver that was moving the pallet
  • G. Description of the secondary material
  • H. The type of nonconformity (major or minor)
  • I. Description of any primary material close to this pallet
  • J. The date on which the evidence was identified

Answer: A,D,G,H,I,J


NEW QUESTION # 150
In the context of a management system audit, identify the sequence of a typical process for collecting and verifying information. The first one has been done for you.
To complete the sequence click on the blank section you want to complete so it is highlighted in red and then click on the applicable text from the options below. Alternatively, drag and drop the options to the appropriate blank section.

Answer:

Explanation:

Explanation:
Identifying the source of information
Sampling available data
Gathering audit evidence
Verifying objective evidence
Evaluating evidence against the audit criteria
Making audit conclusions
Evaluating against the audit criteria
According to ISO 19011:2018, clause 6.4, the process of collecting and verifying information during an audit involves the following steps1:
Identifying the source of information: The audit team should identify the sources of information that are relevant to the audit objectives, scope and criteria. These sources may include documents, records, personnel, processes, activities, facilities, equipment, etc. The audit team should also determine the methods and tools for accessing and collecting the information, such as interviews, observations, document review, sampling, etc.
Sampling available data: The audit team should select a representative sample of the available data to verify the conformity and effectiveness of the management system. The sample size and selection method should be based on the audit objectives, scope and criteria, as well as the level of confidence and risk. The audit team should also consider the validity, reliability, relevance and sufficiency of the data.
Gathering audit evidence: The audit team should use the methods and tools identified in the previous step to collect audit evidence, which is the records, statements of fact or other information that are relevant to the audit criteria and verifiable. The audit team should record the audit evidence in a clear, concise and objective manner, using notes, checklists, photographs, audio or video recordings, etc.
Verifying objective evidence: The audit team should verify the accuracy, completeness and authenticity of the audit evidence collected. This may involve cross-checking different sources of information, confirming the identity and authority of the persons providing the information, examining the original documents or records, etc. The audit team should also identify any discrepancies, inconsistencies or gaps in the audit evidence.
Evaluating evidence against the audit criteria: The audit team should compare the audit evidence with the audit criteria to determine the extent of conformity and nonconformity. The audit team should also identify any opportunities for improvement, best practices, positive aspects or potential risks. The audit team should use professional judgement and apply the principles of auditing when evaluating the audit evidence.
Making audit conclusions: The audit team should consolidate the audit findings and evaluate the overall performance and effectiveness of the management system. The audit team should also consider the audit objectives, scope and criteria, as well as the context and expectations of the auditee and other interested parties. The audit team should provide a clear, concise and objective statement of the audit conclusions, which may include the degree of conformity, the achievement of the intended outcomes, the need for corrective actions, the suitability for certification, etc.
Evaluating against the audit criteria: The audit team should review the audit conclusions and ensure that they are consistent with the audit criteria and supported by sufficient and appropriate audit evidence. The audit team should also ensure that the audit conclusions are communicated to the auditee and other relevant parties in a timely and effective manner, using the agreed audit report format and distribution method.
References: ISO 19011:2018(en), Guidelines for auditing management systems


NEW QUESTION # 151
Scenario 7: POLKA is a car manufacturing company based in Stockholm, Sweden. The company has around 14,000 employees working in different sectors which help with the design, painting, assembling, and test drives of the final product. The company is widely known for its qualitative products and affordable prices. In order to retain their reputation, POLKA implemented a quality management system (QMS) based on ISO 9001.
Before applying for certification, the company decided to conduct an internal audit to check whether there are any nonconformities in their QMS and if the requirements of ISO 9001 are being fulfilled.
The top management appointed Sean, the internal auditor, as the team leader of the internal audit team. Sean required from the top management to have unrestricted access to the employees and executives of POLKA and to the documented information. Furthermore, Sean required to establish a team with a large number of auditors, considering the size and the complexity of the organization. The top management of POLKA agreed with Sean's requirements.
The top management, in cooperation with Sean, assigned 10 more employees to the audit team.
Following that. Sean planned the audit activities and assigned the roles and responsibilities to each auditor. They began by interviewing employees of different manufacturing departments to check whether they are aware of the process of the QMS implementation. While conducting these activities, one of the auditors asked Sean for permission to audit the department in which he worked on a daily basis, as he was very familiar with the processes of the department.
Along the way, the teams findings showed that the staff were trained, documented information was updated, and the QMS fulfilled the requirements of ISO 9001. The internal audit took three weeks to complete, and on the last week the audit team held a final meeting The team shared their results and together drafted the audit report This report was submitted to the top management of the company. The report was maintained as documented information, and was available to the relevant interested parties.
Based on the scenario above, answer the following question:
Scenario 7 states that Sean planned audit activities on his own. Is this acceptable?

  • A. No, the audit team leader should always cooperate with the other members of the team to plan audit activities
  • B. Yes, it is the responsibility of the audit team leader to plan audit activities
  • C. No, audit activities should be planned by top management

Answer: B

Explanation:
Comprehensive and Detailed In-Depth Explanation:According to ISO 19011:2018, Clause 6.2.2 (Audit Planning):
* The audit team leader is responsible for planning the audit and assigning roles.
* Top management (A) does not plan the audit, but they provide resources.
* While team members may provide input, the leader has the final authority.
Thus, B is the correct answer.


NEW QUESTION # 152
At the end of a second-party audit, the audit team enters the meeting room to hold the closing meeting; only two people are present and waiting for them: the Health and Safety supervisor and the administrative officer. Neither has participated in the audit. However, the team had previously agreed with the auditee Quality Manager on two nonconformities identified during the audit (NC1 and NC2).
They said:
Health and Safety supervisor: "Good evening. We are sorry to inform you that the general manager was involved in a serious car accident, and the other two managers have had to leave urgently to attend to the emergency." Administration officer: "Our quality manager, before leaving, left a written message about 'NC2'. He declares that the correction and corrective action have been already implemented and has attached some documents to the message as evidence of these actions. Therefore, he expects that 'NC2' will not be included in the report." Which one of the following would be your preferred answer to the Quallty Manager's request?

  • A. The scope of the audit does not allow auditors to review actions taken in response to the nonconformity.There would not be enough time for the full cycle of corrective action to take effect
  • B. OK. I will record in the audit report that 'nonconformity 2' was closed during the Closing meeting
  • C. OK. Let's all go to the workshop to see the supervisor. I hope he will be able to explain what they did to correct the nonconformity and prevent its recurrence
  • D. Let me review the message and documents, and I will give you my answer in a few minutes

Answer: D


NEW QUESTION # 153
......

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